Privacy Policy

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Effective Date: 01.01.202

ADRAC AL-RAYYA For Medical Services (“SAGE”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide us when using our services or visiting our website.

1. Information We Collect

We may collect the following types of information:

• Personal Identifiable Information (PII): Name, contact details (email address, phone number), and identification documents (passport/ID).

• Health Information: Medical history, reports, or any other data required to facilitate healthcare services.

• Payment Information: Credit/debit card details or bank account information.

• Technical Data: IP address, browser type, device information, and browsing activity when visiting our website.

2. How We Use Your Information

We use your information to:

• Coordinate and provide healthcare concierge services.

• Facilitate medical appointments, telemedicine consultations, and related healthcare services.

• Process payments and issue invoices.

• Communicate updates about our services, policies, or changes.

• Analyze user behavior to improve our website and services.

3. Sharing Your Information

We may share your information with:

• Healthcare Providers: Doctors, hospitals, or specialists involved in your care.

• Third-Party Service Providers: Payment gateways, logistics providers, or translators assisting in service delivery.

• Legal and Regulatory Authorities: To comply with legal obligations or protect our rights.

4. Data Protection and Retention

We implement advanced security measures to safeguard your data. Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

5. Your Rights

You have the right to:

• Access and request a copy of your personal information.

• Update or correct inaccuracies in your data.

• Withdraw consent for data processing at any time.

• Request deletion of your information, subject to legal requirements.

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the effective date clearly stated.

7. Contact Us

For questions or concerns about our Privacy Policy, please contact us at:

https://sageofhealthcare.com/contact