Effective Date: 01.01.2025
Welcome to the ADRAC AL-RAYYA For Medical Services (“SAGE”) website. By accessing or using our services, you agree to these Terms of Service. Please read them carefully.
1. Scope of Services
SAGE provides healthcare concierge services, including:
• Facilitating medical appointments and telemedicine consultations.
• Supporting medical tourism arrangements in KSA.
• Offering advisory and logistical assistance.
2. User Obligations
By using our services, you agree to:
• Provide accurate and complete information.
• Comply with all applicable laws and regulations.
• Refrain from using our services for unauthorized or illegal purposes.
3. Payment Terms
• All payments must be made promptly as per the agreed terms.
• Refunds, if applicable, are subject to our refund policy.
4. Limitation of Liability
SAGE is not liable for:
• Medical outcomes or the performance of third-party healthcare providers.
• Delays or disruptions caused by factors beyond our control.
• Misuse of information due to unauthorized access or cyberattacks.
5. Termination
We reserve the right to terminate or suspend access to our services at our discretion if users violate these Terms.
6. Intellectual Property
All content, trademarks, and materials on our website are the property of SAGE and protected under intellectual property laws. Unauthorized use is prohibited.
7. Dispute Resolution
Disputes arising from the use of our services will be resolved under the laws of Saudi Arabia.
8. Changes to These Terms
We may update these Terms of Service periodically. Continued use of our services constitutes acceptance of the revised terms.
9. Contact Us
For questions or concerns about our Terms of Service, please contact us at:
SAGE is now a proud partner of the Medical Tourism Association (MTA)! This collaboration strengthens our commitment to redefining healthcare tourism in Saudi Arabia by ensuring seamless, high-quality patient experiences.
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